This Privacy Notice for Kantam Enterprises (‘we’, ‘us’, or ‘our’), describes how and why
we might access, collect, store, use, and/or share (‘process’) your personal information
when you use our services (‘Services’), including when you:
- . Visit our website at http://www.exportloom.com, or any website of ours that links to this Privacy Notice
- · Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your
privacy rights and choices. We are responsible for making decisions about how your
personal information is processed. If you do not agree with our policies and practices,
please do not use our Services. If you still have any questions or concerns, please
contact us at support@exportloom.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out
more details about any of these topics by clicking the link following each key
point or by using our table of contents below to find the section you are looking
for.
What personal information do we process? When you visit, use, or navigate our
Services, we may process personal information depending on how you interact with us
and the Services, the choices you make, and the products and features you use. Learn
more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may
be considered ‘special’ or ‘sensitive’ in certain jurisdictions, for example your racial or
ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive
personal information.
Do we collect any information from third parties? We may collect information from
public databases, marketing partners, social media platforms, and other outside
sources. Learn more about information collected from other sources.
How do we process your information? We process your information to provide,
improve, and administer our Services, communicate with you, for security and fraud
prevention, and to comply with law. We may also process your information for other
purposes with your consent. We process your information only when we have a valid
legal reason to do so. Learn more about how we process your information.
In what situations and with which parties do we share personal information? We
may share information in specific situations and with specific third parties. Learn more
about when and with whom we share your personal information.
How do we keep your information safe? We have adequate organisational and
technical processes and procedures in place to protect your personal information.
However, no electronic transmission over the internet or information storage technology
can be guaranteed to be 100% secure, so we cannot promise or guarantee that
hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our
security and improperly collect, access, steal, or modify your information. Learn more
about how we keep your information safe.
What are your rights? Depending on where you are located geographically, the
applicable privacy law may mean you have certain rights regarding your personal
information. Learn more about your privacy rights.
How do you exercise your rights? The easiest way to exercise your rights is by
submitting a data subject access request, or by contacting us. We will consider and act
upon any request in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect? Review the
Privacy Notice in full.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE PROCESS YOUR INFORMATION?
- WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL
INFORMATION? - WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- HOW DO WE HANDLE YOUR SOCIAL LOGINS?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- CONTROLS FOR DO-NOT-TRACK FEATURES
- DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
- DO WE MAKE UPDATES TO THIS NOTICE?
- HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM
YOU?
- WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on
the Services, express an interest in obtaining information about us or our products and
Services, when you participate in activities on the Services, or otherwise when you
contact us.
Personal Information Provided by You. The personal information that we collect
depends on the context of your interactions with us and the Services, the choices you
make, and the products and features you use. The personal information we collect may
include the following:
. names
. phone numbers
. email addresses
· job titles
. usernames
· passwords
. billing addresses
Sensitive Information. We do not process sensitive information.
Social Media Login Data. We may provide you with the option to register with us using
your existing social media account details, like your Facebook, X, or other social media
account. If you choose to register in this way, we will collect certain profile information
about you from the social media provider, as described in the section called ‘HOW DO
WE HANDLE YOUR SOCIAL LOGINS?’ below.
All personal information that you provide to us must be true, complete, and accurate,
and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information – such as your Internet Protocol (IP) address and/or
browser and device characteristics – is collected automatically when you visit our
Services.
We automatically collect certain information when you visit, use, or navigate the
Services. This information does not reveal your specific identity (like your name or
contact information) but may include device and usage information, such as your IP
address, browser and device characteristics, operating system, language preferences,
referring URLs, device name, country, location, information about how and when you
use our Services, and other technical information. This information is primarily needed
to maintain the security and operation of our Services, and for our internal analytics and
reporting purposes.
- HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our
Services, communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on
how you interact with our Services, including:
. To facilitate account creation and authentication and otherwise manage
user accounts. We may process your information so you can create and log in
to your account, as well as keep your account in working order.
. To save or protect an individual’s vital interest. We may process your
information when necessary to save or protect an individual’s vital interest, such
as to prevent harm.
- WHAT LEGAL BASES DO WE RELY ON TO PROCESS
YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary
and we have a valid legal reason (i.e. legal basis) to do so under applicable law, like
with your consent, to comply with laws, to provide you with services to enter into or fulfil
our contractual obligations, to protect your rights, or to fulfil our legitimate business
interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain
the valid legal bases we rely on in order to process your personal information. As such,
we may rely on the following legal bases to process your personal information:
. Consent. We may process your information if you have given us permission (i.e.
consent) to use your personal information for a specific purpose. You can
withdraw your consent at any time. Learn more about withdrawing your consent.
. Legal Obligations. We may process your information where we believe it is
necessary for compliance with our legal obligations, such as to cooperate with a
law enforcement body or regulatory agency, exercise or defend our legal rights,
or disclose your information as evidence in litigation in which we are involved.
. Vital Interests. We may process your information where we believe it is
necessary to protect your vital interests or the vital interests of a third party, such
as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e. express consent) to use your
personal information for a specific purpose, or in situations where your permission can be inferred (i.e. implied
consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information
without your consent, including, for example:
. If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
. For investigations and fraud detection and prevention
. For business transactions provided certain conditions are met
. If it is contained in a witness statement and the collection is necessary to assess, process, or settle an
insurance claim
. For identifying injured, ill, or deceased persons and communicating with next of kin
. If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse
. If it is reasonable to expect collection and use with consent would compromise the availability or the
accuracy of the information and the collection is reasonable for purposes related to investigating a breach
of an agreement or a contravention of the laws of Canada or a province
. If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to
the production of records
. If it was produced by an individual in the course of their employment, business, or profession and the
collection is consistent with the purposes for which the information was produced
. If the collection is solely for journalistic, artistic, or literary purposes
. If the information is publicly available and is specified by the regulations
- WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL
INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third
parties.
We may need to share your personal information in the following situations:
. Business Transfers. We may share or transfer your information in connection with, or during
negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our
business to another company.
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when
you interact with our Services. Some online tracking technologies help us maintain the security of our Services
and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for
analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your
interests, or to send abandoned shopping cart reminders (depending on your communication preferences). The
third parties and service providers use their technology to provide advertising about products and services
tailored to your interests which may appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a ‘sale’/’sharing’ (which includes targeted
advertising, as defined under the applicable laws) under applicable US state laws, you can opt out of these
online tracking technologies by submitting a request as described below under section ‘DO UNITED STATES
RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?’
Specific information about how we use such technologies and how you can refuse certain cookies is set out in
our Cookie Notice.
Google Analytics
We may share your information with Google Analytics to track and analyse the use of the Services. The Google
Analytics Advertising Features that we may use include: Google Analytics Demographics and Interests
Reporting. To opt out of being tracked by Google Analytics across the Services, visit
https://tools.google.com/dlpage/gaoptout. You can opt out of Google Analytics Advertising Features through Ads
Settings and Ad Settings for mobile apps. Other opt out means include http://optout.networkadvertising.org/ and
http://www.networkadvertising.org/mobile-choice. For more information on the privacy practices of Google,
please visit the Google Privacy & Terms page.
- HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social media account, we may have access
to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like
your Facebook or X logins). Where you choose to do this, we will receive certain profile information about you
from your social media provider. The profile information we receive may vary depending on the social media
provider concerned, but will often include your name, email address, friends list, and profile picture, as well as
other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this Privacy Notice or that are
otherwise made clear to you on the relevant Services. Please note that we do not control, and are not
responsible for, other uses of your personal information by your third-party social media provider. We
recommend that you review their privacy notice to understand how they collect, use, and share your personal
information, and how you can set your privacy preferences on their sites and apps.
- HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice
unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy
Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal
requirements). No purpose in this notice will require us keeping your personal information for longer than the
period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete
or anonymise such information, or, if this is not possible (for example, because your personal information has
been stored in backup archives), then we will securely store your personal information and isolate it from any
further processing until deletion is possible.
- HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organisational and technical security
measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to
protect the security of any personal information we process. However, despite our safeguards and efforts to
secure your information, no electronic transmission over the Internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other
unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify
your information. Although we will do our best to protect your personal information, transmission of personal
information to and from our Services is at your own risk. You should only access the Services within a secure
environment.
- DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly
sell such personal information. By using the Services, you represent that you are at least 18 or that you are the
parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that
personal information from users less than 18 years of age has been collected, we will deactivate the account
and take reasonable measures to promptly delete such data from our records. If you become aware of any data
we may have collected from children under age 18, please contact us at support@exportloom.com.
- WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your state of residence in the US or in some regions, such as the European Economic
Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to
and control over your personal information. You may review, change, or terminate your account at any time,
depending on your country, province, or state of residence.
In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data
protection laws. These may include the right (i) to request access and obtain a copy of your personal
information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv)
if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain
circumstances, you may also have the right to object to the processing of your personal information. You can
make such a request by contacting us by using the contact details provided in the section ‘HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?’ below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you
also have the right to complain to your Member State data protection authority or UK data protection authority.
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may
be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent
at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in
the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’ below or updating your preferences.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when
applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful
processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and
promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by
contacting us using the details provided in the section ‘HOW CAN YOU CONTACT US ABOUT THIS NOTICE?’
below. You will then be removed from the marketing lists. However, we may still communicate with you – for
example, to send you service-related messages that are necessary for the administration and use of your
account, to respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you
can:
. Log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our
active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems,
assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at support@exportloom.com.
- CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (‘DNT’)
feature or setting you can activate to signal your privacy preference not to have data about your online browsing
activities monitored and collected. At this stage, no uniform technology standard for recognising and
implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or
any other mechanism that automatically communicates your choice not to be tracked online. If a standard for
online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised
version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there
currently is not an industry or legal standard for recognising or honouring DNT signals, we do not respond to
them at this time.
- DO UNITED STATES RESIDENTS HAVE
SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut,
Delaware, Florida, Indiana, lowa, Kentucky, Minnesota, Montana,
Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah,
or Virginia, you may have the right to request access to and receive details
about the personal information we maintain about you and how we have
processed it, correct inaccuracies, get a copy of, or delete your personal
information. You may also have the right to withdraw your consent to our
processing of your personal information. These rights may be limited in
some circumstances by applicable law. More information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal information in the
past twelve (12) months:
We may also collect other personal information outside of these categories
through instances where you interact with us in person, online, or by phone
or mail in the context of:
. Receiving help through our customer support channels;
· Participation in customer surveys or contests; and
. Facilitation in the delivery of our Services and to respond to your
inquiries.
We will use and retain the collected personal information as needed to
provide the Services or for:
. Category H – As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect in ‘WHAT
INFORMATION DO WE COLLECT?’
How We Use and Share Personal Information
Learn more about how we use your personal information in the section,
‘HOW DO WE PROCESS YOUR INFORMATION?’
Will your information be shared with anyone else?
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider. Learn
more about how we disclose personal information to in the section, ‘WHEN
AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?’
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological development
and demonstration. This is not considered to be ‘selling’ of your personal
information.
We have not disclosed, sold, or shared any personal information to third
parties for a business or commercial purpose in the preceding twelve (12)
months. We will not sell or share personal information in the future
belonging to website visitors, users, and other consumers.
Your Rights
You have rights under certain US state data protection laws. However,
these rights are not absolute, and in certain cases, we may decline your
request as permitted by law. These rights include:
. Right to know whether or not we are processing your personal data
. Right to access your personal data
. Right to correct inaccuracies in your personal data
. Right to request the deletion of your personal data
. Right to obtain a copy of the personal data you previously shared
with us
. Right to non-discrimination for exercising your rights
. Right to opt out of the processing of your personal data if it is used
for targeted advertising (or sharing as defined under California’s
privacy law), the sale of personal data, or profiling in furtherance of
decisions that produce legal or similarly significant effects (‘profiling’)
Depending upon the state where you live, you may also have the following
rights:
. Right to access the categories of personal data being processed (as
permitted by applicable law, including Minnesota’s privacy law)
. Right to obtain a list of the categories of third parties to which we
have disclosed personal data (as permitted by applicable law,
including California’s and Delaware’s privacy law)
. Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including
Minnesota’s and Oregon’s privacy law)
. Right to review, understand, question, and correct how personal data
has been profiled (as permitted by applicable law, including
Minnesota’s privacy law)
· Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including California’s privacy law)
. Right to opt out of the collection of sensitive data and personal data
collected through the operation of a voice or facial recognition
feature (as permitted by applicable law, including Florida’s privacy
law)
How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject
access request, by emailing us at support@exportloom.com, or by referring
to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an
authorised agent to make a request on your behalf. We may deny a
request from an authorised agent that does not submit proof that they have
been validly authorised to act on your behalf in accordance with applicable
laws
Request Verification
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information
in our system. We will only use personal information provided in your
request to verify your identity or authority to make the request. However, if
we cannot verify your identity from the information already maintained by
us, we may request that you provide additional information for the purposes
of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorised agent, we may need to
collect additional information to verify your identity before processing your
request and the agent will need to provide a written and signed permission
from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action
regarding your request, you may appeal our decision by emailing us at
support@exportloom.com. We will inform you in writing of any action taken
or not taken in response to the appeal, including a written explanation of
the reasons for the decisions. If your appeal is denied, you may submit a
complaint to your state attorney general.
California ‘Shine The Light’ Law
California Civil Code Section 1798.83, also known as the ‘Shine The Light’
law, permits our users who are California residents to request and obtain
from us, once a year and free of charge, information about categories of
personal information (if any) we disclosed to third parties for direct
marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding
calendar year. If you are a California resident and would like to make such
a request, please submit your request in writing to us by using the contact
details provided in the section ‘HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?’
- DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant
with relevant laws.
We may update this Privacy Notice from time to time. The updated version
will be indicated by an updated ‘Revised’ date at the top of this Privacy
Notice. If we make material changes to this Privacy Notice, we may notify
you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this Privacy Notice
frequently to be informed of how we are protecting your information.
- HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments about this notice, you may email us at
support@exportloom.com or contact us by post at:
Kantam Enterprises
Malviya Nagar
New Delhi, Delhi 110017
India
- HOW CAN YOU REVIEW, UPDATE, OR DELETE
THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect
from you, details about how we have processed it, correct inaccuracies, or
delete your personal information. You may also have the right to withdraw
your consent to our processing of your personal information. These rights
may be limited in some circumstances by applicable law. To request to
review, update, or delete your personal information, please fill out and
submit a data subject access request.