Welcome to EXPORT LOOM, a brand operated by Kantam Enterprises. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Introduction
These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing our site, you confirm your acceptance of these Terms, along with our Privacy Policy.
2. Definitions
- Company: Refers to Kantam Enterprises, operating under the brand EXPORT LOOM.
- User/You: Refers to visitors, customers, or any person accessing the website.
- Services: Refers to the sale and export of products, including but not limited to textiles, handcrafted goods, agricultural items, and industrial supplies.
3. Use of the Website
- Users must be at least 18 years old or have parental/guardian consent to use this website.
- You agree to use this website solely for lawful purposes and refrain from any conduct that could harm the website, the company, or other users.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
4. Product Descriptions and Availability
- We make every effort to provide accurate descriptions and images of our products. However, slight variations may occur due to factors such as photography and screen display settings.
- All products are subject to availability, and we reserve the right to modify or discontinue any product without prior notice.
5. Pricing and Payment
- All prices are listed in the applicable currency and include any applicable taxes unless stated otherwise.
- Payment methods accepted will be displayed at checkout. Any issues with payment must be resolved promptly to avoid delays in order processing.
6. Shipping and Delivery
- We aim to deliver products promptly but cannot guarantee delivery times due to external factors like customs delays or logistics issues.
- Shipping costs will be communicated at checkout. International customers are responsible for any customs duties, taxes, or other charges.
7. Returns and Refunds
- Refunds or exchanges are only applicable for defective or damaged products. Any claims must be made within 7 days of delivery.
- For eligibility, the product must be unused, in its original packaging, and accompanied by proof of purchase.
- Please contact our customer support team to initiate a return or refund.
8. Intellectual Property Rights
- All content on this website, including text, images, graphics, and logos, is the intellectual property of Kantam Enterprises unless stated otherwise.
- Reproduction, distribution, or use of our content without prior written consent is prohibited.
9. Limitation of Liability
- Kantam Enterprises is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
- Our liability is limited to the purchase price of the product involved in a dispute.
10. Social Responsibility
As a socially responsible company, Kantam Enterprises supports community programs, including education initiatives for domestic helpers’ children. By doing business with us, you contribute to these efforts.
11. Termination of Access
We reserve the right to suspend or terminate access to our website if we believe you have violated these Terms or engaged in unlawful behavior.
12. Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Delhi.
13. Changes to Terms and Conditions
We reserve the right to modify these Terms at any time. Any updates will be posted on this page with the revised date. Continued use of the website indicates acceptance of the updated Terms.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us:
- Email: support@exportloom.com